Cookies are tiny bits of information stored on your device as you use a web browser. Cookies are essential on most websites, including ours. The information is used to give you the best experience possible as you browse and shop. They are used when you navigate to different pages to help you keep track of where you were and when using certain functions, including logging in and checking out. For example, essential cookies allow you to securely stay signed in while you browse. They also your account safe and preventing fraud, as you complete your transactions at checkout. Then they are used to store your order history information in your account so you can download your designs.
There are a few main browsers that are popular like Chrome, Firefox, Edge and for Mac users, Safari. Some people are still trying to use Internet Explorer (IE), which was replaced with Edge. Microsoft stopped supporting IE over 5 years ago and it does not work well with newer systems. It is recommended that if you are using IE, to switch to one of the other browsers, because IE will not allow you to checkout and download properly.
If you experience problems while checking out, try one or more of these steps.