Now Available At OregonPatchWorks Premium Embroidery Designs Mall

MAGNA-HOOP Frequently Asked Questions

Q:  I have been told not to get magnets near my computer or computer disks.  Isn’t my embroidery machine a computer?  Won’t magnets damage it?

A:  Extensive research has shown that the position of the magnets on the frame while embroidering does not cause any damage to computerized embroidery machines.  This has been thoroughly tested with no adverse effects.  The metal frame absorbs the electromagnetic pull which, while strong enough for hooping, is not strong enough to go through this field.  Most home embroidery machines do not have magnetic fields in the actual embroidery module itself. 

Magnets can damage magnetic computer data, therefore, use caution.  Do not put them in direct contact with diskettes, and memory sticks.   Some design cards are susceptible as well.  To be on the safe side, watch where you put your magnets! The manufacturer of the Magna-Hoop does not take responsibility for damaged diskettes, memory sticks, design cards or other media that is damaged due to user error. 

Q:  Which machines will the Magna-Hoop work with?

A: The Magna-Hoop was specifically designed for the 5”x7” / Medium size hoops for these major machines brands:

Hoop B: Janome
Hoop B for:
Janome 300E
Janome 9500
Janome 9700
Janome 10000
Janome 10001

Hoop RE:
Janome 11000

Large Hoop:
Bernina Deco 330

If you’re machine is not listed, the Magna-Hoop does not work with your machine at this time.
We are continually developing new product and may update the Magna-Hoop product line in the future.

A: If you’re not completely satisfied with the Magna-Hoop, return the product within 14 days of receipt.  All components must be returned in original mint condition.  There will be a 20% restocking fee on cancelled and returned orders..